04-06 March 2020
John McIntyre Conference Centre, Edinburgh
The original international community event for anyone involved in designing and commissioning public services.
The 2020 event is now over. To be kept up to date with news, sign up to our mailing list:
Returning for the 7th year, Service Design in Government 2020 is the original public sector service design conference, attracting an international audience and programme of passionate Service Designer professionals.
Our participants enjoy meeting and learning from their peers and leaders in the industry, leaving with new ideas and skills to improve public services, an increased professional network and inspiration gained from many useful conversations and interactions.
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Chief Digital Services Officer, City and County of San Francisco
Carrie is the Chief Digital Services Officer for the City and County of San Francisco. A #localgov lifer, she is dedicated to designing public services around the people that use them.Read more
Head of Digital Grant Making, The National Lottery Community Fund and Co-founder of the Point People.
Cassie is the Head of Digital Grant Making at the National Lottery Community Fund, where she leads a £15 Million Digital Fund to help the social sector transition to be fit for the future.Read more
Designer and futurist
Cennydd Bowles is a London-based designer and futurist with seventeen years of experience advising clients including Twitter, Ford, Cisco and the BBC.Read more
Deputy Director, Public Policy Lab
Shanti is a strategist who believes in the power of government to help people build better lives.Read more
What our participants said
An energising, informative and fun experience!Anonymous Participant at #SDinGov 2019
Learnt loads - key thoughts, lots of connections to follow, techniques to try, hack cards/measurements loads. [It is a] really brilliant opportunity to become part of the SD community.Anonymous Participant at #SDinGov 2019
Amazing I was very impressed by the thoughtfulness put in the conference and selfcare.
I feel like I found my tribe. Brilliant, amazing, inspiring.Calei Smith, Participant at #SDinGov 2019
Top notch, inspiring, energising, best classroom EVER!Katie Bain, Participant at #SDinGov 2019
Intellectually stimulating and particularly useful. Practical tools to take back plus future looking thought-leaders. Thanks for spreading the gospel of SD.Matt Tooke, Participant at #SDinGov 2019
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